Employment History
Halifax Bank of Scotland (HBOS), Cardiff
Role: Senior Test Analyst
Websites: www.halifax.co.uk, www.bankofscotland.co.uk and www.hbosplc.com
Dates: July 2006 - present date
Role Description: Systems Integration and User Acceptance Testing of credit card application and customer management systems. Testing of application capture, decisioning and account management software using a number of linked systems including web-based front ends, a Chordiant mid-range customer relationship management (CRM) system and a COBOL Certegy mainframe system. Tools used include Mercury Test Director 8.0 for test planning, execution and defect management; Mercury Winrunner 8.2 for creation of new test accounts and/or updates to existing test accounts; and Quest TOAD 7.6 for executing SQL queries on test data held on an Oracle database.
Projects to date include UAT of a new credit card application system developed by Experian, which has reduced maintenance costs by an estimated £1m and reduced losses by £3m due to a better decisioning process. Additionally, SIT test execution and UAT test planning on a project to enable real-time updates of customer information from a central system to multiple interfacing systems; and most recently, SIT and UAT test planning and execution on a project to bring current insurance sales procedures in line with new FSA regulations.
World travels
Dates: July 2005 -
May 2006
Serco, Gloucester
Role: Senior Test Analyst
Website: www.serco.com
Dates: Feb 2005 -
June 2005
Role Description: System and end-to-end testing of
real-time vehicle movement tracking software and hardware. Detailed test plan
preparation for external auditing by the client (HMRC) using Mercury Test Director
8.0. Test execution also often undertaken in the presence of the clients. Test
reports, defect management and liaising with/managing third-party software suppliers.
NDS, Staines
Role: Senior Test Engineer
Website: www.nds.com
Dates: June 2003 -
Dec 2004
Role Description: NDS is the leading global supplier
of digital pay-TV technology. System testing of headend digital television software
in a Unix environment with Oracle RDBMSs. Tools used include TOAD 7.2 for database
querying and data manipulation; Mercury Test Director 7.6 for test planning
and execution, and Rational Clear Quest for raising, tracking and verifying
defects and enhancements. Maintenance of own test environment using Unix, mainly
centred around database administration. Creation of detailed test data and use
of XMLSPY to edit test files. Production of high quality documentation within
a formal test strategy.
Three, Maidenhead
Role: Senior Tester
Website: www.three.co.uk
Dates: May 2002 -
June 2003
Role Description: System testing, technical integration
testing and systems integration testing on multiple products for 3G mobile technology.
Fast-track, high-pressure environment. Full responsibility for product testing
from initial reviews through to integration with pricing, charging and billing
systems. Wide spectrum of test activities, ranging from UI testing to back-end
J2EE system testing, using J2ME midlets and UNIX log file outputs to execute
and verify tests. Products worked on include News, Games, Digital Accessories
and a Video Asset Management system. Formal documentation of test phases including
Test Planning and Test Reports, using Test Director 7.2 and StarTeam.
Wide Learning, London
Role: Senior Software Tester
Website: www.widelearning.com
Dates: March 2000 -
May
2002
Role Description: Senior tester in the Quality Assurance
department for a new- media company, delivering e-learning to the financial
sector. System testing of complex systems to deliver online multimedia courses
and event tracking, with dynamically generated reports. Other projects included
testing and deploying the web portal; an intranet-based learning solution and
rendering software for compiling media-rich online content. Managing a team
of 6-8 content testers, plus leading small, project-specific test teams. Development
and documentation of test processes and procedures (such as test script templates
and test environment maintenance and planning). Training received includes ISEB
software testing certificate and QBit Test Management course, plus in-house
training programmes.
Unum, Dorking
Role: Y2K Test Analyst
Website: www.unumprovident.co.uk
Dates: Aug 1999 -
Oct 1999
Role Description: Co-ordination of regression testing
for approximately 10 business critical systems in a Windows NT client-server
environment. Produced Y2K plans in conjunction with users and co-ordinated testing
across two separate test environments. Liaised directly with the technical teams
over bugs and test issues. Monitored changes made to code for Y2K compliance
and reported on test progress for Senior Management.
Mars Confectionery, Slough
Role: Y2K Test Analyst
Website: www.mars.com
Dates: Dec 1997 -
July 1999
Role Description: Test management of approximately
30 bespoke and off-the-shelf applications through Y2K compliance testing. Executing
functional tests on applications upgraded for Y2K compliance. Co-ordinating
bug fixes, retests, data conversion and implementation of applications. Managing
a team of four contract developers. Bug management role on a large scale development
(non-Y2K), working under pressure to deliver to a short timescale.